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Amazon Pay

Amazon Pay

Overview

What is Amazon Pay?

Amazon Pay is a payment and fraud protection service for ecommerce merchants allowing shoppers to log in with their amazon credentials and make purchases.

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Recent Reviews

Amazing Amazon Pay

9 out of 10
June 06, 2022
The best thing I like about Amazon Pay is it allows its users to pay a variety of bills such as credit card bill payments movie tickets …
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Amazon Pay - Pay securely

5 out of 10
June 01, 2022
We were using Amazon Pay for business transactions as well as for personal use. The problem I use to face sometimes was first we need to …
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Great product

9 out of 10
June 24, 2021
Incentivized
Amazon Pay is being used by our organization to be able to receive and make payments to different individuals or businesses and for our …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Amazon Pay?

Amazon Pay is a payment and fraud protection service for ecommerce merchants allowing shoppers to log in with their amazon credentials and make purchases.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Amazon Pay?

Amazon Pay Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Amazon Pay is a payment and fraud protection service for ecommerce merchants allowing shoppers to log in with their amazon credentials and make purchases.

Reviewers rate Support Rating highest, with a score of 8.

The most common users of Amazon Pay are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(59)

Attribute Ratings

Reviews

(1-10 of 10)
Companies can't remove reviews or game the system. Here's why
Aishwarya Varshney | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Generally, I use Amazon Pay for my personal day-to-day transactions. However, I also use Amazon Pay for making business transactions like contributing to an organizational level event or collecting gift card money for a colleague's birthday or marriage day. Not just Amazon Pay is very convenient option in case you want to use it to collect payments for any freelance project, be it an Indian client or a foreign client. Other than the IT firms, Most retail and shopping outlets use Amazon Pay for making customer-to-business transactions so I find it really helpful tool in every business sphere.
  • The experience of using Amazon Pay goes really well if you have paired your Amazon account with an Alexa-enabled device.
  • You don't have to take out your credit card in public and you can simply complete every purchase using Amazon Pay UPI.
  • Amazon Pay later is one of my favorite features that I use to make any purchase on the Amazon website. It allows me to make payments even when I am short on the pocket. And the good part is that you don't have to pay any interest for this pay later amount.
  • In case you have received a gift voucher from your company, you can add it to your account and it will reflect in your Amazon Pay balance.
  • Sometimes Amazon Pay fails to work or operates on low speed Internet connection. So that becomes frustrating for us.
  • Discount offers are hard to find if you are paying your purchase through Amazon Pay UPI.
  • In comparison to the other UPI apps, The cashback value offered is very less which sometimes stops you from using Amazon pay.
  • Amazon Pay is very less compatible with various shopping platforms hence if you want to transact using Amazon pay then you may not find the option there.
As a user I find Amazon Pay a safe, trusted, and convenient option to make payments on various shopping sites. While if you are owning a small or medium-sized business then you can allow your customers to make payments through Amazon Pay. The most interesting point about Amazon Pay is that it is backed up by fraud protection technology that is implemented on the shopping site itself amazon.com. So paying with Amazon pay is highly recommended.
June 06, 2022

Amazing Amazon Pay

Muhammed Kazi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
The best thing I like about Amazon Pay is it allows its users to pay a variety of bills such as credit card bill payments movie tickets bus tickets train tickets etc. Amazon pass has solved my problem of carrying cash in my hand every time and wherever I go. It has also helped me in making payments by different platforms such as credit cards, debit cards, gift cards, EMI options, etc
  • UPI payments
  • Mobile recharge
  • Bill and utility payment
  • Credit card bill payment using amazon pay wallet money
  • Sell and buy gold using amazon pay wallet
  • Purchase other ecommerce products using amazon pay
Amazon Pay is Quick & Easy to use. Add money in an instant from multiple payment methods and use it whenever you want. You can add up to a maximum limit of ₹10k to 20k per month as per the user account limit. Amazon Pay can be used almost everywhere.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Amazon Pay is the most rewarding platform for employees. Amazon as a business partner at my organization provides one of the finest reward options for employees. You send an Amazon Pay gift card and it motivates the employee morale and boosts their work environment. It is also one of the genuine and trusted platforms for making payments. At my workspace, we use it for sending out gestures and gifts and rewarding the team. It is also one of the best use when there are festivals and anyone can easily send e-gift cards with Amazon Pay values and it's a useful gesture for employees to buy from one of the largest e-commerce platforms, Amazon.
  • E-Gift Cards
  • Sending and Receiving Payments (Merchant Transactions)
  • Scanning QR codes
  • Paying via Amazon Pay on Amazon
  • It's easy to use and accessible to any part of the world.
  • I would recommend some interface changes in how the app might look, else it works amazingly well for me and business purposes.
It is well suited when an incident for women's day, all women employees were rewarded with Amazon Pay gift cards and it was one of the most rewarding and special things. In various employee engagement activities, the winners get to win shopping vouchers from Amazon and they can make use for their personal use. It is a highly recommended platform for me and my organization.
Avinash Saklani | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Amazon Pay is one of the safest and most secure Payment Gateway offered by Amazon. It is easy to set up an Amazon Pay Wallet or Amazon UPI(Unified Payment Interface) Account. The best thing about Amazon Pay is that it works at almost every online/offline store which accepts online payments for any type of Purchase. It provides fast and secure transactions, and we can also scan any QR code to perform online amount transactions directly through our bank account linked with Amazon Pay. As a FrontEnd Developer, I focus more on User Interface and User Experience. UI of Amazon Pay is brilliant, one can easily navigate to any account-related information, balance history, transactions history, and many more. If you purchase any product from Amazon you are provided with additional benefits like Cashbacks, Rewards, and Gift Cards also you can pay your order amount in simple no-cost EMIs.
  • Simple and Great User Interface
  • No payment decline issues and Faster Transactions
  • Rewards, Cashback for every transaction
  • Safe and Secure
  • Amazon Pay balance to bank account transfer.
  • Make more lightweight app particularly for Amazon Pay.
  • Unable to scan some QR codes.
I use Amazon Pay as my Primary Payment Gateway to transfer money to my friends/relatives. I use it for Paying Bills(Electricity, Wifi, Mobile/DTH recharge). I also use to accept payments from local clients and organizations. It works well and I have very little or no issues till now for any type of transaction. It is more reliable and comparatively fast than other payment applications.
Megan Baak | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Makes it easier to purchase products quickly by having all of your information on file, and in a secure place! Amazon Web services is known for their security, and security vital for a financial institution. AWS also integrates easily with other platforms we use, which provides seamless and streamlined processes.
  • Fast
  • Reliable
  • Secure
  • More integration options
  • More streamlined customer service
It's great for purchases across departments and ensuring the company card(s) are used appropriately. It's also a great place to store and find invoices from past purchases so we can easily submit them to accounting.
March 23, 2022

Amazing to use!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Amazon pay is a very good tool as it is can even be used for lot of vendors who are not on amazon.com. I love the services and ease of using it especialy when you have to check out quickly and don't want to share your credit card information with 2nd party.
  • 2nd party vendors
  • Private vendors
  • Vendors where you don't want to share your credit information
  • more vendors
Amazon pay is a very easy to use tool that is helpful to check out on private website. The process is very simple and the addded security is good for your peace of mind.
It is not appropriate as it is not avaialble on lot of webiste. May be expansion of amazon pay on more private vendors will be helpful
September 10, 2021

The Miracle Of Amazon Pay

Shahid Madki | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have merged Amazon Pay as a payment portal for various b2b networks. It assists our clients to reach one-click payments and a fast follow-up action for customers. Amazon Pay is an easy platform. We can also pay employees' salaries from Amazon Pay. Our company uses Amazon Pay to pay electricity bills [as well]. It's very helpful for our company. The comprehensive experience was great.
  • Very secure
  • Customer support is great
  • Very easily shopping
  • Send money easily
  • I hate Amazon Pay because its internet consumption is very high.
  • One thing I need to improve is the user interface and the time to load the screen.
I would suggest everyone use Amazon Pay. Fast and easy payment app. There are so many features and offers. You can get cashback as well. You can also add gift cards to Amazon pay. You can save a lot of time as well as money by using Amazon pay.
February 18, 2020

Amazon Get Paid

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Amazon Pay is a payment option we have implemented for customers to use for check-out on our website. It is not used by the whole organization. The business problem it addresses is payment options. We believe in giving the customer as many options as possible to complete their check-out and become a happy customer.
  • Processes payments
  • Brand recognition
  • n/a
  • n/a
Amazon Pay is best suited in a checkout e-commerce environment. It does not make sense to use Amazon Pay as a business in any other instance. I personally think it is a solid competitor to PayPal. When reviewing payment methods, not many consumers choose the Amazon Pay option. The adoption rate is not as big as with PayPal.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Amazon Pay is used as a supplemental payment platform for my business. We added it after a few of our customers demanded it as an alternative to PayPal and our main payment merchant and has been very smooth and hassle-free to use.
  • We are using the BigCommerce platform, and to set-up Amazon pay I literally had to add it to our Amazon seller central account then our BigCommerce account and that was it. Extremely simple set-up process.
  • When implemented, Amazon pays integrated with our Amazon Seller Central account so we didn't need to worry about having to keep another login on file and everything regarding Amazon Pay can be easily accessed from seller central.
  • The checkout with the Amazon button that is added is very useful for our e-commerce shop and the best thing that it provides is automatic inputting of our customers' data making the checkout process easier for them.
  • Great customer service that is timely and easy to get ahold of.
  • Amazon Pay's processing fees are a tad bit higher than PayPal and Braintree.
  • A curious thing that Amazon Pay should consider adding to third party e-commerce company websites is the ability to buy products using Amazon Gift Cards as well as credit cards.
  • Amazon Pay takes 2-3 business days for payments to clear which is longer than our other payment processors, an inconvenience for sure.
I would recommend Amazon Pay to any colleague that has an e-commerce business. While we are not using Amazon Pay as just our dedicated payment processor, it makes for an excellent supplement to any business that values convenience for their customers and themselves. Amazon Pay is safe and very very easy to implement to any website through just a few clicks and I'm happy to report that we haven't had any major issues with them since implementation.
January 08, 2019

Amazon Pay pays to use

John McCulley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Amazon Pay to power the credit card processing for several customer payment portals. It was the simplest to set up, most robust, and the easiest to develop for when we were looking for solutions.
  • Great API. Makes development a breeze.
  • Solid integrations. Makes setting up apps and portals simpler.
  • Excellent security. Your users can be comforted by the level of protection.
  • API documentation examples can be hard to find.
  • A pre-built portal would be a good addition.
  • Low rate of adoption thus far makes self-troubleshooting difficult.
Well suited for:
  1. Online payment gateways
  2. E-commerce
  3. Single product installations
Not well-suited for:
  1. Accounting integration
  2. Invoicing installations
  3. Quickbooks
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